Top 9 Principals to Successful Communication: Developing Sincere Relationships Through Effective Communications by Dr.FrankLayman
Improving your communication skills will enable you to establish better working relationships with your peers, customers, and other in your realm of influence. Poor communication skills will have negative effects on business relationships and that will have a negative impact on results and/or productivity. These 9 principals to successful communication not only at work, but also in all your relationships.
Build strategic partners by first building sincere relationships. DFL
Essentially we need to think, do and behave in the way that builds sincere strong relationships. That is not an easy task but it is also why most environments be they work, home, school, or even church are dysfunctional. The more effective the communication the more successful any entity will be that leads to the opportunity for growth. Good leaders understand the importance of communication good positive respectful and effective communication. We have to continually grow and worked to improve in this area. My perspective is, we are all leaders- we at the least are the leader of “me”.
Leadership isn’t a position it is an action and in this case the action is communication. DFL
1. Mindfulness plays a larger role than usually considered in positive communication. Be mindful of the individual you are engaging and make sure you have modified your approach to be respectful and effective. Be in that moment with them as the great contribution to effective communication is listening and that takes a mindful approach. This isn’t saying we let the conversation go wherever it wants, time is a resource in business so we need to stay on task and mindfulness will help with that delicate balance.
2. Personal contact is important, we can spend too much time in two dimensional conversations which robs us of the experience of growing a relationship. Talking through a computer can be direct and cold. Talk with someone In person, people relate to one another better when they can meet in person and read each other’s body language, hear the intonations of their voice, sense their disposition.
3. Courtesy, Respect, and Sincerity one should not be found without the other and all are needed if our goal is to build a relationship with positive communication. Courtesy – demonstrating politeness in one’s attitude and behavior toward others; Respect- a deep admiration or liking for someone elicited by their qualities. Sincerity the quality of being free from pretense, deceit, or hypocrisy. To be these things we must adopt a transparent and honest approach to our communication. Many people rationalize deceit as strategy in business. It isn’t and often times will be revealed in time.
4. Strive for clarity (decrease ambiguity) in your approach. Clarity is not ease to obtain it means we have to understand the information so well we can chose a way to transfer it without corruption or loss of fluency. It can be articulated in a way that avoids creating frustration and/or communication interruptions. I love what the word Clarity what it represents which is best seen in its synonyms – brightness, transparency, purity, and accuracy.
5. Self awareness as a means to create inclusion. A person enters the room with a scowl how many move toward them, how many avoid them. it is no different in communication, we are setting an environment and that environment needs to be warm inclusive and kind.
6. Screen what you want to say and be prepared. Often we see a growing divide because the communicator is saying things that make others uncomfortable. Be engaging, keep it light, be professional and read your audience.
7. Listen with the intent to hear. Listening demonstrates respect and admiration. Let the conversation flow back and forth as you do the work to strive for understanding.
8. Grace and graciousness, strive to have an abundance of both. A conversation or any communication flows in both directions. If you don’t understand not only ask for further clarification but set the stage for it with appropriate and considerate questions. When attempting to clarify make sure you don’t keep beating the same drum but you attempt to use examples and to reexplain in a way that will be received. Too often our impatience to unload causes unclear or poorly understood information transfer and that leads to delays and errors.
9. Compliance to whatever was decided by the communication. Not neglecting or forgetting to carry out what it was that the conversation or communication was intended to do will demonstrates respect.
In business respect is demonstrated by responsiveness and actions. DFL
This is so much more complex than given credit and we all need to devote ourselves to developing it more.
I strongly advocate you include it into one of your pillars of daily development and work to apply the tenants in every area you want to succeed in.
I hope the best for all who are investing in their growth and development.